Effective Date: November 3, 2025 | Last Updated: November 3, 2025
This policy explains how Nuvexa Biologix LLC collects and uses information from customers who purchase through our website.
1 Information Collected
Name, address, phone, email, payment details, order history, and shipping information are collected solely to process your purchase.
2 How We Use It
- To process payments and deliver products
- To contact you about your order, refunds, or support issues
- To maintain records for tax and accounting purposes
- To improve our products and service experience
3 Information Sharing
We share information only with trusted partners necessary to fulfill your order (payment processors, shipping providers). We do not sell or rent personal data.
4 Data Security
All payment transactions are encrypted via SSL and processed through PCI-compliant gateways. We retain records only as required by law or for warranty purposes.
5 Refunds & Chargebacks
When a refund is issued, the transaction data is retained for audit and fraud-prevention purposes. Chargebacks are investigated with the payment provider using only data pertinent to the dispute.
6 Your Rights
You may request access, correction, or deletion of your data by contacting admin@nuvexabiologix.com.
7 Contact
Nuvexa Biologix LLC
1836 Lark Lane, Northlake TX 76226
(972) 761-1980 | admin@nuvexabiologix.com